Navigating your relationship with a new home buyer or seller can be a tricky process. In honor of Columbus Day, we’re sharing tips for how you can optimize your own journey to success – one relationship at a time.
Here are three ways you can ensure a smooth-sailing relationship with your client throughout the home buying and/or selling process:
- Keep your website current! Your site is often the first impression customers will have of you, your brokerage and your listings. If the information is outdated, potential clients may feel uncertain about your expertise, so in this tech-savvy age, be diligent about your digital
- Connect with them where they are! Each one of your clients will have a different preferred method of communication. Be sure to set expectations during your first meeting in terms of how often and via which platform potential home buyers and sellers prefer to be reached.
- Be open and honest the whole way! Trust is one of the biggest factors that affects an agent/broker-client relationship. Make sure you’re upfront with potential customers throughout the whole process, sharing updates and advice in a straightforward and helpful manner.
What are some other tips for maintaining favorable client relationships? Tell us on Facebook or Twitter!
