There are a lot of intricacies involved in the job of a real estate assistant. Agents often put in extra hours and perform many duties, and sometimes the need to reduce that pressure is essential. A realtor assistant has a variety of purposes they can serve; however, make sure to check your state guidelines before hiring to see what they can or can’t do if they’re unlicensed. Once you have a better understanding, list attributes you’d like your assistant to possess, and outline their job description thoroughly. Will they handle paperwork, phones, databases or scheduling? After you’ve completed your initial assessment, take some steps to help you find the ideal candidate to work with. Here are some things to look at when hiring a realtor assistant.

  • Prescreen by phone – The phone will be a big part of your assistant’s job. Prescreen by chatting with them by phone before meeting in person. How do they come across? Are they looking for the same type of job you’re offering? Evaluate their skills, both business and customer service. Come up with a set of questions that give you a sense of whether they possess the attributes and personality you’re looking for when hiring a realtor assistant.
  • First interview – This is your chance to really look at their professionalism. Ask open-ended questions. Beyond the typical straightforward questions, make sure to give some scenarios—dealing with a difficult client, a last minute phone call for assistance, dealing with a changing work schedule—things that give you a sense of how a person functions in a high-demand, sometimes time-consuming job.
  • Confirm – If you’ve brought someone back for a second interview, consider having them perform an actual task.

Think about skills, attitude, and communication when you’re looking for your right (or left) hand. Visit ERA Real Estate online for more information for realtors, buyers, and sellers.

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